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Consumer Social Media | Consumer Social Media

Category Archives: Consumer Social Media

ABC Open brings opportunities to regional Australians

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Filed under Consumer Social Media

ABC Open is a new initiative from national news network, ABC. It is completely based on the idea of community user generated material, which as a social media fan, I obviously love.

The site breaks down the huge expanse which is Australia into regions and gives everyone, even if they’re in the most remote areas, a chance to express themselves through copy, images, videos or sound bites. There are already numerous projects underway including the brilliant ‘Portrait of a Stranger’ photo project and the ‘One Small Window’ video project.

I love how many people have already gotten involved and how user friendly the site it. This is surely the future when it comes to the combination of journalism and user generated content and I’m sure other news organisations will follow suit very soon.

Enhancing Visitor Experiences Forum, Kalgoorlie

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Filed under Consumer Social Media

Well, it’s been a busy few weeks since I last blogged.

I have now got a job working at the Goldfields Oasis, the amazing recreation centre here in Kalgoorlie, as their new membership and marketing coordinator. I thought finding a marketing job here would be hard, but it seems like fate stepping in and I luckily got the job just three weeks after we got here!

I’m loving it so far, everyone is so nice and the centre has a fantastic atmosphere. I’m learning so much and really being able to put my stamp on things here as it’s a brand new role. I’m very lucky and really excited about what’s to come.

In addition, I have been asked to speak at the Enhancing Visitor Experiences (EVE) Forum on Wednesday 23 April at the Hannans Club in Kalgoorlie. I’ll be doing the social media presentation and explaining how it can have a big impact on the tourism industry. I’ll be doing this alongside some of the best creative professionals from across Western Australia including Claire Savage, owner of Savagely Creative and Dee Smith from EVE.

I’m really excited as I used to do workshops and seminars quite regularly when I was with Wolfstar, but it will be my first time in Australia! I’m currently researching some Australian examples to bring my presentation to life and finding some really great stuff.

Fingers crossed it will go well and everyone will find the presentation helpful and interesting! Watch this space!

George at ASDA launches new fashion blog

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Filed under Consumer Social Media, Public Relations

I’m a massive fan of ASDA’s communications strategy. I think the brand is innovative , ahead of the curve and not afraid to take chances. ASDA PR stories are always really timely and quirky, you rarely go a week without seeing ASDA in the national press.

It’s online strategy has been just as innovative. From the very personal video response to the scandal in one of ASDA’s stores to the parenting online community, ASDA is blazing a trail for other retailers.

It’s latest foray is the George Style Blog. The blog features helpful hints and tips about how to dress for your shape, celeb fashion and new products and lines in-store. I think this has been pitched at just the right level. By not trying to be too high fashion, the blog has managed to keep the down-to-earth, yet fashionable and value for money brand identify. The blog is fresh, colourful and interesting.

I like the way they blog engages with people by asking them to submit their own photographs of their George outfits. The fact it’s CRM linked to ensure people can buy the things they see means it makes good business sense too.

There’s so much potential here for things like creating an iPhone app, creating more varied content such as catwalk videos or behind the scenes photo galleries or guest posts from fashion bloggers ala Topshop. Exciting stuff!

H&M launch new iPhone app

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Filed under Consumer Social Media

High street hero H&M has become the latest in a string of fashion retailers to launch its official iPhone app. The new app lets users browse items in H&M stores right now, as well as finding your nearest outlet, and keeping tabs on fashion news.

You can also personalise the settings by making a wish-list of things you want to buy and link up to Facebook. Cool touch is if you shake your iPhone when using the app, a 20% discount pops up - pretty cool!

This is the latest tactic in the companies move into social media. I think the way H&M integrate its comms package is brilliant. Love its advertising, they have a fab social media newsroom covering their Twitter, Facebook and You Tube, and now a neat little app.

Just one request, please make it available on Android so I can play!

Twenty8Twelve - content for content’s sake?

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Filed under Consumer Social Media, General

I love Grazia Daily and think the site is amazing. Up to date fashion, celeb and beauty news, all in a variety of mediums. There are image galleries, interviews and video clips.

However, I stumbled across a video fro Twenty8Twelve (Sienna and Savanna Miller’s label) today… and my god it’s boring! It’s not particuarly well shot, the music is insane and the country manor feel they’re trying to create just doesn’;t resonate.

By all means, add to the offering with videos, pod casts etc.. but make them watchable!

Marc Jacobs creates Fashion Victim badge for FourSquare

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Filed under Consumer Social Media

I recently saw this article on Mashable about fashion brands utilising social media and location based tools. One example that stood out was the Marc Jacobs and FourSquare ‘Fashion Victim’ badge created for Fashion Week. I love the Marc Jacobs brand and think they’re using social media really innovatively at the moment.

Attendees could check in at any Marc by Marc Jacobs stores in New York and around the country to unlock the badge. Four people who unlocked the badge in New York were randomly chosen to receive tickets to the Marc Jacobs show.

Marc Jacobs are ahead of the fashion pack when it comes to social media, not only crating the FourSquare application, but also a really interactive website that streams runway shows live, highlights events, shows videos and leaks celebrity gossip and news.

I love this brand and think this is a great example of a fashion house using social media to raise awareness and build its brand online – without resorting to the tried and tested Facebook page and Twitter account.

Sex and the City 2 social media campaign

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Filed under Consumer Social Media, General

Along with half the female population I can’t wait for Sex and the City 2 to hit our screens. I was dubious about a sequel but after seeing a few trailers my appetite has truly been whet! However, with my social media hat on I can’t help but notice the kind of crappy online campaign behind the film.

I suppose with over a million fans to the Facebok page they don’t have to try that hard, but surely there’s so much more they could do? Even the photos and videos are limited, never mind any competitions or exclusive interviews. It seems a shame but the wave of interest from people all over the world will, I’m sure, carry this to number one in the charts anyway. Hey ho.

Here’s the new trailer… just because!

Pepsi pull out of the Superbowl ad race – update and interview from Fox News

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Filed under Consumer Social Media, Public Relations

I recently wrote about Pepsi’s decision to pull out of advertising at this year’s Superbowl. Last night on Fox News in America, Ed Butowsky from Chapwood Capital Investment, was being interviewed about this shift in strategy. He thinks Pepsi are simply appealing to the general feeling in America with their community idea and exciting it well. The video is below.

Ed Butowsky interview on Fox News

 

Interesting to see this hit Fox News… I think the announcement that Pepsi would not be advertising at the Superbowl was actually a very clever PR stunt to launch the community social media strategy and gain lots of attention both on and offline.

Fashion and social media – G-Star Raw Reporters

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Filed under Consumer Social Media

Gstar

I stumbled across this site for G-Star, a Dutch clothing company, today and loved their new campaign.

The G-Star Raw Reporters campaign is using social media to recruit fashion reporters to attend their catwalk show during New York Fashion Week. People can demonstrate their creativity and passion for fashion via four different channels, Twitter, Facebook, You Tube and Flickr.

Utilising all four tools not only broadens the scope, but also allows consumers to communicate in a way they feel comfortable and confident.

The Raw Reporters will get front row tickets to the show, go back stage at the event and attend the after-show party. There will be winners from each category, so the Facebook winner will be updating via the social networking site, the Flickr winner will be taking loads of photos, the Twitter winner will be Tweeting live updates and the You Tube winner will be making short video clips for their channel.

Not only does this campaign create buzz in the run up to the event, but also during the show as people will be following (in one way or another) live. Plus, once the show is over G-Star has loads of user-generated content for their site. This is shareable and also much more accessible to consumers.

They’re much more likely to read something, and then buy something, from someone like them rather than a corporate website.

I think this is a great campaign and a great use of social media. I’ll be entering now to try and bag my place in New York!

PEPSI ‘CAN’ ADVERTISING AT THE SUPERBOWL IN FAVOUR OF SOCIAL MEDIA COMMUNITY CAMPAIGN

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Filed under Consumer Social Media, Word of Mouth

Reuters recently reported that PepsiCo had unexpectedly decided not to advertise at the Super Bowl in February for the first time in 23 years.

Pepsi has changed the focus of their communications strategy and will be focusing around a more social and cause related strategy. Pepsi has just launched their “Pepsi Refresh” campaign, featuring a new, interactive microsite where people can submit suggestions about refreshing their local communities to make the world a better place.

There will be a vote taken on 1st February, and the top rated ideas will be funded by Pepsi. The company report has over $20 million in the pot for such activity.

It works on the same basis as My Starbucks Idea, but is much more community focused. Asking for suggestions to improve communities rather than the Pepsi product seems much more genuine and I think it will be very successful.

The blog section is very informative and features environmental, health and charity news from across the world. This is an interesting way to run the blog, as opposed to posting about Pepsi and the drinks industry; it will broaden the appeal and make the whole campaign seem much more genuine.

The microsite is being backed up with other social tools such as a Facebook group with almost 300,000 fans and a Twitter account with 20,000 followers. Not only are these tools available, but consumers are being actively encouraged to use them

When someone registers a project they are prompted to enable voting on their personal blogs, Facebook or Myspace page, or Twitter accounts. The site also generates a specific URL which people can forward onto friends and family to increase their votes.

This is a fantastic example of using social media to spread online word of mouth and I’m sure it will generate lots of offline buzz too. In my opinion, this is so much more innovative, creative and effective than a 30 second ad that most people will fast forward though via the power of recordable TV.

Super Bowl ad prices have been running close to $3 million for a 30 second slot, so it’s no wonder brands are looking for an alternative. Doritos and Anheuser-Busch InBev are still advertising at the sporting event, but it will be interesting to see how this pans out in 2011.