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Consumer Social Media | Consumer Social Media - Part 3

Category Archives: Consumer Social Media

Soap and Glory Days

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Filed under Consumer Social Media

I am a huge fan of Soap and Glory cosmetics and was delighted to see their products on 1/3 off at Boots at the moment. After splurging a ridiculous amount of money on goodies, I began thinking about the brand from a PR and social media point of view.

The brand has a bit of cult following and in my eyes is a more affordable version of Benefit (who coincidentally have just joined forces with GHD for a new combo package supported by a national ad campaign).

Soap and Glory’s presence online and in traditional consumer media is quite small - I did a quick Google search and only found a few pieces out there.

I would absolutely love the chance to work for a brand like this. I think there is so much potential to develop their presence online using social media tools in a quirky way that fit alongside their brand personality.

Social media is still a relatively untapped resource for cosmetic brands - so Soap and Glory could truly put themselves ahead of the curve by taking the opportunity now.

So Soap and Glory, if you’re listening, you know where I am ;)

Tic Tac recreate missed Liverpool goal for viral video

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Filed under Consumer Social Media

Tic Tac have been quick off the mark and recreated the extra time winning goal Everton scored last week in the derby match against Liverpool, which millions of viewers missed due to a badly timed advert from the company.

Good example of a brand reacting to negative attention, and using social media to create some buzz.

Don’t forget Valentine’s Day or else

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Filed under Consumer Social Media

Agent Provocateur has recently launched this raunchy video on their website to promote their Valentine’s Day range. It is quite funny and definitely plays up the ‘girl power’ feeling that is evident in most of their communications strategy.

The ad stars ‘the next big thing’ in modeling, Rosie Huntington-Whiteley, and shows her punching her boyfriend for cancelling on Valentine’s Day. A little extreme but fun all the same.

I have to also say at this point that I’m not a huge fan of Valentine’s Day. It seems if you’re single you feel lonely and sad and if you’re in a couple you’re forced to be extra ‘in love’ just because it’s the 14th of February. However, I don’t think any men in their right mind would be cancelling on Rosie looking like this, the guys in my office certainly agree!

This web-based ad campaign was coupled with an exclusive male screening of the new collection for high flyers in the City. High-earning men were invited to private lingerie shows where they could find out exactly what women wanted for Valentine’s Day.

I think this is a good idea and is especially timely because of the press coverage about the banker’s bonuses. The events and advert address both of the key target audiences -men with money and women who love their products - engaging both groups with the brand, whilst creating conversation, word of mouth and some great PR.

The timing is perfect, so it creates a call to action for consumers and also encourages people to forget about the credit crunch - if you can’t splurge on Valentine’s Day, when can you?

Just don’t expect a visit from Rosie if you don’t.

Mummy bloggers, how to outreach in more ways than one

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Filed under Consumer Social Media

I read a really interesting article today by professional mummy blogger, Jessica Smith, about the misconceptions surrounding mummy bloggers. At work I have recently implemented a social media strategy for a new children’s TV show, Chuggington, and part of that was a blogger outreach programme.

Once we began looking into the blogosphere, we found there were hundreds of mummy bloggers out there, most of whom were extremely influential, with thousands of readers. On closer inspection of these blogs, it became clear that although all of these bloggers wrote about motherhood in some sense, their post varied massively.

These women were all mothers, but they had many more facets to their personality than just that. Some used their blogs to talk about their experiences with being full time mums, others talked about juggling a busy career with children. Some used their blogs to air their views and get opinions on parenting, whilst others had teenage children and used their blogs to vent their inevitable frustrations!

As with any outreach programme, we had to listen to these conversations and pinpoint the key bloggers who would be interested in the new TV show. We decided to put on a blogger event in London where attendees could bring their children, see two exclusive episodes of the show, talk to one of the creators, have a lunch and a tour of the venue, the Movieum.

This gave the mummy bloggers a chance to meet up face-to-face and get some interesting information for their blog. The real life meet up was one of our key selling points when approaching them about our event. Many of these bloggers knew of each other online and would comment on each other’s posts etc, but had never met in real life.

They were so excited about the chance to meet up and network, not to mention put a face to the name and meet each other’s children whom they’d read so much about. The feedback from the event was brilliant and everyone said how individual the approach had been and how nice it was to meet fellow mummy bloggers.

I think the fact we provided an opportunity for a real life meet up made all the difference to the campaign. As much as people need an online community and they are hugely beneficial, I believe sometimes there’s nothing like sharing a cup of coffee with someone and having a chat face-to-face.

This is something Graco in the US have taken full advantage of. In addition to their online community of mummy bloggers, they also host quarterly real life meet ups for their bloggers.

For me, the things you gain from meeting someone in person - whether that’s a journalist, fellow PR person or blogger - are invaluable. I think your relationship with someone changes so much once you’ve been able to experience their mannerisms, sense of humour and personality in the flesh. These things are very hard to convey online, even for the most transparent social media advocate!

Social networking is an extremely powerful tool, but I think if you combine it with a personal touch it is unstoppable.

The Home Office and Pablo the dog launch new campaign to tackle cocaine use

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Filed under Consumer Social Media

You’ve probably seen the Pablo the drug mule dog advert, created by Mother for the Home Office and drugs body, Frank. If not, click here because you’re in for a treat.

It opens with Pablo, a canine drug mule, lying dead with his stomach slit open. This may sound graphic, and it is quite a shocking image, but the narration by Peep Show’s David Mitchell is inspired and instantly changes the mood.

David / Pablo then comes to life and meets people involved with drugs from the dealer to the clubber to find out more about cocaine. He’s on a mission to find out the truth about cocaine but can’t get much sense out of anyone he asks. Cue him making a call to Frank at the end of the ad.

It’s a well made advert and is maybe just bizarre enough to create a bit of word-of-mouth among their target audience, 16-25 year olds. The advert aired on Channel 4 on Thursday and thanks to some clever online marketing and social media seeding, it has had over 20,000 views on You Tube in just three days.

I have a sneaking suspicion cynics out there may feel this is just an attempt to jump on the bandwagon of ‘shocking’ viral videos and that it could be perceived as a little patronising to its age group. What do you think?

Swarovski Crystallized video on Vogue TV

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Filed under Consumer Social Media

More and more consumer brands are beginning to use social media to promote their products. This could be due to dwindling marcomms budgets during the credit crunch, or simply big brands realising the huge impact this kind of campaign can have in a relatively unexplored consumer space.

The Bag Lady recently posted about a great example. Swarovski Crystals have just launched a Christmas-specific campaign called Swarovski Crystallized. This includes a dedicated glitzy webpage, complete with online club and personal stylist features. They’ve also worked with Vogue TV online to create an exclusive video called ‘The Crystal Playground’ showing Daisy Lowe, Jamie Winstone and Pixie Geldof creating their own personal Halloween jewelry in the new London store.

I love the decadence of the film; it’s literally wall-to-wall diamonds and glamour. (Being a massive Jamie Winstone fan also helps - who else could pull off Mickey Mouse ears and a blazer and look that good?)

I think the way Swarovski have tapped into these key social media tools is very innovative and unique for a fashion / lifestyle brand. This method has allowed them to directly reach the Vogue audience, whilst remaining edgy and credible.

Have a look here and judge for yourself.